General Terms and Conditions of Use and Sale

Last Updated: August 25, 2025

These general terms and conditions govern the use of the website and the sale of services and products offered and operated by BRIGITTE LACHANCE, based in Quebec.

By using this website, purchasing a service or product, or signing up for the newsletter, you expressly agree to these terms and conditions.

1. DEFINITIONS

BRIGITTE LACHANCE: Refers to the sole proprietorship operated by BRIGITTE LACHANCE, offering somatic education consultation services, physiotherapy, and dance/movement therapy.

Client: Any individual or entity who makes a purchase or uses the services of BRIGITTE LACHANCE.

Website: The online platform of BRIGITTE LACHANCE that allows the purchase of services, digital products, and registration for events or trainings.

Services: All services offered by BRIGITTE LACHANCE, including workshops, consultations, training, and group or individual sessions.

Products: Any digital content (videos, audios, PDF files) or physical products offered for sale.

2. ACCEPTANCE OF TERMS

Access to the services and content offered by BRIGITTE LACHANCE implies full and complete acceptance of these General Terms and Conditions of Use and Sale by the client or user, whether through purchase, registration, or simple browsing.

BRIGITTE LACHANCE reserves the right to modify these terms at any time without prior notice. The applicable version is the one in effect at the time of purchase or use.

3. SERVICES OFFERED

BRIGITTE LACHANCE offers, among other things:

  • Dance/movement therapy sessions (group or individual)

  • Physiotherapy services (group or individual)

  • In-person workshops (studios, clinics, outdoor spaces, festivals, etc.) or online (live or pre-recorded)

  • Digital training (videos, audios, webinars)

  • Subscriptions for ongoing access to certain content

Exact locations for in-person events are provided at the time of registration.

4. TERMS OF SALE

4.1. Pricing

Prices vary depending on the nature of the service (duration, location, format) and are listed on the site at the time of purchase in Canadian dollars and euros.

4.2. Payment

Payment is due in full at the time of purchase unless otherwise specified (e.g., subscriptions). Payments are processed through third-party services (e.g., Stripe, PayPal).

4.3. Cancellations and Refunds

  • In-person workshops and events: Cancellable up to 48 hours before the event. No refunds after this period or for no-shows.

  • Individual sessions (online or in-person): Cancellable up to 24 hours before the appointment. No refunds after this period or for no-shows.

  • Online training: No refunds once access has been granted.

Force majeure: BRIGITTE LACHANCE reserves the right to cancel an event for reasons beyond their control. In such cases, a full refund or credit will be offered. Exceptions may be made for illness, accident, family death, disaster, or other exceptional circumstances. Each case is evaluated individually.

5. SALE OF PRODUCTS AND ONLINE TRAINING

5.1. Offered Products

BRIGITTE LACHANCE currently or may in the future offer for sale:

  • Digital training (video, audio, PDFs, accompanying texts, etc.)

  • Pre-recorded sessions (autonomous workshop or support format)

  • Thematic exploration or training bundles

  • Physical products (books, cards, practice tools, etc.)

These are accessible online or delivered electronically unless otherwise stated.

5.2. Access to Digital Training

Once the purchase is completed, the client receives a link or login information to access the training on the chosen hosting platform (Podia).

  • Access is strictly personal and non-transferable.

  • Duration of access depends on the product: some content has lifetime access, others are available for a limited period, specified at the time of purchase.

  • BRIGITTE LACHANCE reserves the right to update or remove digital content (e.g., due to updates or obsolescence), with prior notice to clients when possible.

5.3. Conditions of Use

All content is protected by copyright laws. It is forbidden to copy, distribute, share, or resell the training content, even partially, without written permission from BRIGITTE LACHANCE.

Content is for personal or individual professional development only. Use in groups or organizations requires a specific agreement.

5.4. Refund Policy

Due to the immediate and intangible nature of digital products, no refunds will be granted after purchase, except in the case of technical error (e.g., non-working link, access not delivered).

For technical issues, clients must contact BRIGITTE LACHANCE within 5 days of purchase for access restoration or replacement.

For hybrid individual training (e.g., digital content + live session), the digital portion remains non-refundable, even if the live session is canceled by the client.

5.5. Subscriptions or Recurring Payments

Some content may be offered via monthly or annual subscriptions, which may include:

  • Access to a content library

  • Participation in virtual meetups

  • New monthly content

Subscriptions can be cancelled at any time, but past payments are non-refundable. Access continues until the end of the paid period.

5.6. No Guarantee of Results

All services and products are based on professional training in somatic education, physiotherapy, and dance/movement therapy. While developed with care and in line with professional standards, no specific result is guaranteed.

BRIGITTE LACHANCE cannot guarantee:

  • The elimination of pain or symptoms

  • Measurable improvement in physical or psychological conditions

  • Emotional or behavioral transformation

  • Lasting changes to your health or well-being

Results may vary depending on individual factors (medical history, personal engagement, life context, etc.), beyond BRIGITTE LACHANCE’s control.

Clients acknowledge that:

  • These services do not replace full medical assessment or treatment if needed

  • It is their responsibility to consult a qualified health professional for any condition requiring diagnosis, medication, or medical monitoring

BRIGITTE LACHANCE commits to referring clients to an appropriate professional when cases exceed the scope of offered services.

5.7. Professional Use License

All content (videos, audios, PDFs, texts, workshop excerpts, etc.) is protected by copyright.

By default, product purchases grant a personal, individual, non-commercial license. This means:
✅ You may use the content for personal use or your own professional development
❌ You may not use the content to teach, lead, distribute, or include in your own offerings without prior authorization

For professional use, you must obtain a specific professional or institutional license through a written agreement with BRIGITTE LACHANCE if you wish to:

  • Use the content in your professional activities (courses, workshops, coaching, therapy, presentations, etc.)

  • Share content with clients or in a training group

  • Distribute or adapt content in a commercial or institutional setting

Unauthorized professional use constitutes copyright infringement and may result in legal action.

For professional license requests:
📧 bldanse22@gmail.com

6. PRIVACY POLICY

BRIGITTE LACHANCE is committed to protecting personal information in accordance with Law 25 (Quebec). See full privacy policy [here].

7. WEBSITE USE

7.1. No Medical Advice

Information provided on the website does not constitute medical advice and does not replace consultation with a qualified healthcare provider. Movement therapy services do not substitute for medical or psychological treatment.

7.2. Newsletter Subscription

By submitting your email via the site’s form, you agree to receive promotional or informational emails. Your data is collected via third-party services (e.g., Mailchimp, Brevo) and is never sold or shared without your consent.

7.3. Security and Limitations

The site may contain third-party integrations (YouTube, Vimeo, payment platforms, etc.). BRIGITTE LACHANCE cannot guarantee the absolute security of these services. You use the site at your own risk.

7.4. End of Service

Brigitte Lachance’s website may be taken offline or dismantled at any time without prior notice, particularly for reasons beyond Brigitte Lachance’s control (accidents, technical issues, business decisions, etc.).

8. DATA COLLECTION

The site collects personal data when the user:

  • Subscribes to the newsletter

  • Registers for a service or workshop

  • Purchases a product

Data is used to provide services, improve user experience, and for occasional or automated communications.

9. LIMITATION OF LIABILITY

BRIGITTE LACHANCE shall not be held responsible for:

  • Delays or obstacles due to external circumstances (weather, venue closures, force majeure, etc.)

  • Improper use of advice or content provided

  • Temporary unavailability of the website or services

10. GOVERNING LAW

These terms are governed by the laws of the Province of Quebec (Canada). Any dispute will be subject to the exclusive jurisdiction of Quebec courts.

11. CHANGES

BRIGITTE LACHANCE reserves the right to modify these terms and conditions at any time. Any changes take effect upon publication on the website.

For any questions, please contact BRIGITTE LACHANCE at the following address: bldanse22@gmail.com